Support

Complaints and Concerns.

If you have a complaint or concern, contact IGI with enough information for the team to identify the account and issue.

This information is not investment advice. IGI information is only intended for eligible recipients who can lawfully receive it.

Process

How to raise a concern

Email [email protected] with your name, contact details and a clear description of the issue.
Include relevant dates, account references and any supporting documents.
Do not include passwords or one-time codes in email.

Next step

Start with the eligibility flow before reviewing product-specific information or opening an account.